Privacy Policy and Data Protection
At Lumina Weave, your privacy matters. We are committed to protecting your personal information and maintaining the highest standards of data security, ensuring transparency and trust in every interaction.
This Privacy Policy outlines how Lumina Weave collects, uses, maintains, and discloses information collected from users (each, a "User") of the luminaweave.com website ("Site") and all products and services offered by Lumina Weave. This policy applies to the Site and all products and services offered by Lumina Weave. Our commitment to you is to be transparent about what data we collect, why we collect it, and how we use it.
We adhere strictly to global data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring your data is handled with the utmost care and respect. This policy covers everything from the scope of our data practices to regulatory compliance and the commitment we have to secure your digital presence.
Information Collection and Usage
Understanding what information we collect and how it benefits your experience with Lumina Weave.
What We Collect and Why
We collect both personal and non-personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. This information helps us to:
- Personal Information: Includes names, email addresses, phone numbers, and project details provided voluntarily for inquiries or service requests. Used for communication and project management.
- Non-Personal Information: Browser type, operating system, IP address, and site usage data. Used for analytics to improve website functionality and user experience.
Legal Basis and Retention
Our processing of your data is based on legitimate interest for service delivery, contractual necessity, or your explicit consent. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once data is no longer needed, it is securely deleted or anonymized.
Data Security and Protection Measures
Your trust is paramount. We employ robust security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
Our Multi-Layered Security Approach
Encryption: All data transmitted to and from our site is protected via SSL/TLS encryption. Sensitive data at rest is also encrypted using industry-standard protocols.
Secure Storage: Information is stored on secure servers within controlled facilities, protected by firewalls and intrusion detection systems.
Access Controls: Access to personal data is restricted to authorized personnel who undergo regular security training and are bound by confidentiality agreements.
Incident Response: We have established protocols for rapid detection, containment, and notification in the unlikely event of a data breach, in compliance with regulatory obligations.
Your Privacy Rights and Controls
You have full control over your personal data. We empower you to manage your information and exercise your privacy rights with ease.
Exercising Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal data:
- Right to Access: Request copies of your personal data we hold.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): Request the removal of your data under certain conditions.
- Right to Restrict Processing: Request restrictions on how your data is processed.
- Right to Data Portability: Request that we transfer your data to another organization or directly to you.
- Right to Object: Object to the processing of your personal data.
To exercise any of these rights, please contact our privacy team at info@luminaweave.com. We are committed to responding to legitimate requests promptly.
Contact Our Privacy TeamPrivacy Questions and Support
Have more questions or need assistance regarding your privacy? Our dedicated team is here to help.
For any questions about this Privacy Policy, your privacy rights, or our data practices, please do not hesitate to reach out. We are dedicated to providing clear answers and support.
- Email: info@luminaweave.com
- Phone: (503) 936-2188
- Address: 2847 Sterling Creek Road, Suite 315, Portland, OR, 97201, USA
We regularly review and update our privacy practices and this policy. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect.